Terms of service

Welcome to 17Mins! These Terms and Conditions govern your use of our website, mobile application, and all related services (collectively, the "Platform"). By accessing, browsing, or purchasing through 17Mins, you agree to abide by these Terms. Please read them carefully.

1. User Accounts

  • You may need to create an account to access some features of our Platform.

  • You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

  • All information you provide during registration and use of the Platform must be truthful, accurate, and current.

2. Products and Orders

  • All products listed, including prices, descriptions, availabilities, and images, are subject to change without notice.

  • We reserve the right to cancel or limit any order at our discretion, including suspected fraudulent purchases.

  • Orders may not be modified or canceled after confirmation, especially during our pilot phase.

3. Payment Terms

  • You agree to pay all charges at the time of ordering, including any applicable taxes and delivery fees.

  • Payments can be made using the available methods displayed at checkout (e.g., cards, UPI, wallets, as supported by the Platform).

  • If your payment is unsuccessful, we may cancel your order.

4. Delivery Policy

  • We strive to deliver orders within 17 minutes to eligible locations, but actual times may vary due to operational, traffic, or weather conditions.

  • Delivery is available only within specified service areas.

  • You must provide a correct address and be available to receive your order during the estimated delivery window.

5. Return and Refund Policy

  • Returns are accepted only for damaged or defective products, as detailed in our Return Policy. Please notify us within 24 hours of delivery.

  • Refunds for approved returns are issued to the original payment method within 5–7 business days.

  • Perishable and specially marked items may not be eligible for return.

6. Intellectual Property

  • All content, trademarks, logos, and images on 17Mins are the exclusive property of the Company or its licensors.

  • You may not use, copy, reproduce, or distribute any content from our Platform without prior written consent.

7. User Conduct

  • You agree not to use the Platform for any unlawful, unauthorized, or abusive purposes.

  • You must not attempt to gain unauthorized access to our systems or disrupt the operation of the Platform.

8. Privacy

  • We collect, use, and protect your personal data according to our Privacy Policy. By using 17Mins, you consent to our data practices.

9. Limitation of Liability

  • 17Mins is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the Platform or from any products purchased.

  • We do not guarantee uninterrupted or error-free functionality at all times.

10. Indemnification

  • You agree to indemnify and hold 17Mins, and its affiliates, officers, and employees harmless from any claims, damages, liabilities, or expenses arising out of your violation of these Terms.

11. Links to Third Parties

  • Our Platform may contain links to third-party websites. We are not responsible for their content or practices.

12. Changes to Terms

  • We reserve the right to update or modify these Terms at any time. Changes take effect once posted on our website.

  • Continued use of the Platform after changes constitutes your acceptance of the new Terms.

13. Governing Law & Jurisdiction

  • These Terms and your use of 17Mins are governed by the laws of India.

  • Any disputes will be resolved in the courts of [Ananthapur, Andhra pradesh], India.

14. Contact Information

If you have questions about these Terms, please contact us via the Contact page, by phone, or by WhatsApp at [7793952608].